Progressive

Mike

7 ay önce

Great service since you still have humans, and that's the main reason I stick with your team. However, the billing dates, process, and withdrawal are completely random , different amounts, and do not match with the info provided over the phone. In the long run, everything ads up, but a random $250 dump on the credit isn't what I expected after a quick policy change.

GingerlesSoul

1 yıl önce

The app is fine, helpful even, but Snapshot sucks. You're required to allow it constant access & it drains the battery. Turning it off doesn't help bc it'll turn itself back on even if the phone hasn't moved at all. The driving records are inaccurate, too. Some are logged, some are not. If you use hand-free through Bluetooth, it'll log it as if you're using the device. It has logged my trips as if I'm riding on a bus/bicycle & if you hit a pothole it activates hard braking. It's not worth the $.

William Snavely

8 ay önce

The app is constantly glitching while I am driving. I think this is because I use Spotify while I drive, to listen to my favorite music. I am constantly getting notices that I slow down too fast, when I use an off-ramp that has a slope to it. When I try to report its glitches, I get disconnected or can't get through on the phone. As a result of these inaccurate driving habits, my insurance rate has increased. I'm an excellent, safe driver. I should be receiving a 5 out of 5 rating.