Access Corrections

A Google user

5 yıl önce

It would be great to see a list of th products avail. at a facility in the early stages of searching the facility, as it is now the only real way to be sure a certain product is available is by going to the item & reaching the point where it doesnt work for you. It really wastes time & its misleading. (Products = emessaging, video visits..etc etc..) Otherwise this app is very, very good! No pblms except for video visit quality was poor in 1/~40 visits. Not too bad, i think!

Michael Jacobson

3 yıl önce

The website used to give me problems, a few things were fixed however. For instance, there had to be dashes in the card number, the expiration date of the card had to be the full year (ex: 10/2026, not 10/26), and you had to select either Mastercard or Visa. These issues have been fixed with the new update in the app and website, so if you previously had a problem, you may find that the problem has been fixed. Your card should have a registered address (no prepaids). I think that's it! :)

Robert St. Louis

3 yıl önce

Admittedly, I too had some issues adding money to my love one's account, however, after a few days, everything worked as it should. On occasion, I still have difficulties processing credit/debit card transactions to add funds. Having problems? Reach out to Access Corrections Help Service. They were very nice and more than willing to help resolve my credit card issues.