Securus Mobile

A Google user

7 yıl önce

Majority of the time all you can hear is static over their voice, it's quite annoying. Messages take forever to send or receive and at first it was only taking at most 24 hrs. It's been a week and still nothing yet I know they wrote me. My last video visit had said waiting for them to connect for half the time then shut off and let me go back to it, only for to have 10 minutes left that's ridiculous! Almost 14 dollars gone for 10 minutes because the app messed up?! That's preposterous! It's either static you hear in the background of calls or an echo. Either way it needs to be fixed. As well as the huge fees just to add money, it's ridiculous. I could understand a few cents but a few dollars per transaction that's crazy! I'll be happier when there's no need for me to have this app anymore, cause all these issues are annoying.

Tash.S

3 yıl önce

It's convenient when you out and about. So you can go ahead and read messages or what not. But when you login and try to click on a icon, it will not open up. Kept clicking launch messaging. Had to exit out, and log back in for it to open. Also don't like how if you want to add a photo to a message, that's another stamp. And you can't just send the photo, has to be with a message. So I would say, make sure your message is long.

Mandy Plympton Hancock (Handy Mandy's Cleaning)

6 ay önce

sometimes it's good sometimes it's not. I have had trouble connecting stating there are issues with the system on the remote video calls or it hung up on us in the middle of our visit. cannot get refunded for that. he states (& per attempts it shows) he calls & it doesn't come through, yet i get calls sometimes or it too will hang up in the middle of our conversation & tell both of that the other disconnected. it's hard to hear & sometimes there's a lot of back feed sometimes it's perfect so 3!